Effective Date: October 2, 2025
Last Updated: October 2, 2025
1. Introduction
ToolLogix ("we," "our," "us," or "Company") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services ("Services").
Our App is designed to help construction companies and field workers manage tools, equipment, and inventory efficiently. By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Personal Information
- Name (first and last name)
- Email address
- Mobile phone number
- Company or organization name
- Job title or role
- Preferred language (English or Spanish)
- Profile photo (optional)
- User credentials and authentication information
2.2 Location Data
With your explicit consent, we collect and process location information to:
- Help users locate each other for tool sharing
- Track equipment location and transfers
- Provide location-based services
- Enhance app functionality for field operations
You may opt in or out of location sharing at any time through your device or app settings.
2.3 Usage and Technical Data
- Device information (device type, operating system, unique identifiers)
- App usage and interaction data
- Log files and crash reports
- Network information
- Performance metrics
- Feature usage statistics
2.4 Communication Data
- Messages sent through the App
- Notification preferences
- Communication history
- Support requests and correspondence
2.5 Business Data
- Tool and equipment inventory data
- Transfer requests and approvals
- Damage reports
- Financial data related to equipment management
- Company-specific settings and configurations
3. Third-Party Services and Integrations
3.1 Customer Relationship Management
- HubSpot – CRM and customer support
3.2 Analytics and Performance
- Google Analytics
- Google Tag Manager
3.3 Communication Services
- Twilio – SMS messaging
- Email service providers
3.4 Authentication and Security
- Clerk – authentication
- Auth0 – authorization and identity management
3.5 Cloud Services
- Cloud storage providers
- Content delivery networks
All third-party providers are contractually required to maintain appropriate security and privacy protections.
4. How We Use Your Information
4.1 Core App Functionality
- Operate and maintain the App
- Process equipment transfers
- Manage accounts and authentication
- Provide customer support
- Enable internal communication
4.2 Service Improvement
- Analyze usage patterns
- Develop new features
- Optimize performance
4.3 Communication
- Operational notifications
- Support responses
- System and security alerts
- Marketing communications (with consent)
4.4 Legal and Security
- Legal compliance
- Fraud prevention
- Enforcement of terms
- Dispute resolution
5. Information Sharing and Disclosure
5.1 No Sale of Personal Data
We do not sell, rent, or trade personal information.
5.2 Sharing Within Your Organization
- Equipment management
- Operational coordination
- Administrative reporting
5.3 Service Providers
- Hosting and infrastructure
- Analytics
- Customer support
- Payments and communications
5.4 Legal Requirements
We may disclose data when required by law or to protect users and the Company.
5.5 Business Transfers
User data may be transferred in the event of a merger, acquisition, or asset sale.
6. Data Security
- Encryption in transit and at rest
- Secure cloud infrastructure
- Access controls
- Security audits
- Incident response procedures
No system is 100% secure; absolute security cannot be guaranteed.
7. User Rights and Choices
7.1 Account Management
- Update profile information
- Change passwords
- Manage notification settings
7.2 Data Rights
- Access personal data
- Correct inaccuracies
- Request deletion
- Restrict processing
- Data portability
7.3 Communication Preferences
- Push notifications
- Email or SMS alerts
- Marketing opt-out
- Language selection
7.4 Location Services
- Enable or disable location sharing
- Control accuracy
- Manage location history
Requests can be made via in-app support or email: support@toologix.com
8. Cookies and Tracking Technologies
- Session management
- User preferences
- Analytics
- Performance optimization
We do not currently respond to Do Not Track signals.
9. Data Retention
- Account data: until deletion + 30 days
- Usage data: up to 2 years
- Communication data: up to 3 years
- Legal data: as required by law
10. International Data Transfers
Data may be processed outside your country with appropriate legal safeguards.
11. Children's Privacy
The App is not intended for children under 13 years of age.
12. California Privacy Rights (CCPA)
- Right to know
- Right to delete
- Right to opt-out
- Right to non-discrimination
13. European Privacy Rights (GDPR)
- Access, correction, and erasure
- Restriction or objection
- Data portability
- Consent withdrawal
14. Changes to This Policy
Material changes will be communicated via app, email, or website.
15. Contact Information
ToolLogix Support
Email: support@toologix.com
Data Protection Officer
Email: support@toologix.com
16. Governing Law
This Privacy Policy is governed by the laws of the applicable jurisdiction.
© 2025 ToolLogix. All rights reserved.